Email marketing is an integral part of a comprehensive online marketing solution.It is often overlooked, yet has the potential for even small firms to make a significant marketing impact.
At Creative Brand Design we build and implement e-mail marketing systems for our clients. From large to small our email marketing systems provide you with a way to quickly and easily get in touch with your database of customers and have full reporting capabilities so you can see how well your email marketing campaign is performing.
In addition we also offer customer relationship management systems, which work with your email marketing system to automatically follow up customer enquiries and create a marketing approach that is personalised to your customers.
Email Marketing Systems
We offer a range of email marketing systems, so no matter what your companies size, you can take advantage of a comprehensive email marketing campaign.
Our email marketing systems are integrated into the backend of your website and provide a user friendly administration panel, allowing you to keep track of how your system is performing. No matter what the backend to your website is, Joomla, WordPress, or even if you don’t have one we can install an email marketing system that will suite your needs.
Our range of systems vary from small business email marketing solutions, to custom coded bespoke email marketing systems. Just tell us what you want to achieve and we will give you a solution to achieving your goals.
Our email marketing systems allow you in house to send out email messages, newsletters, e bulletins whenever you require and track their performance. In addition we can manage your email marketing for your company for a monthly fee, creating dynamic email marketing layouts, effective content and copywriting, full reports on your campaigns performance and marketing approaches that suite your business model and approach.
Customer Relationship Management Systems
Our customer relationship management systems work in conjunction with our email marketing systems and websites to provide your clients with a personalised experience when dealing with your firm.
CRM systems are an integral part of effectively dealing with your client base. Our CRM systems provide your clients with a personalised experience when visiting your website. We allow you to track what you customers are interested in, what potential goods or services they may be interested in and when, and full reporting on their interaction with your website.
We can then atomically set your website to be personalised to your client interests and requirements. We can also arrange for our CRM system to automatically email relevant information and goods/services to your clients based on their interests.
Our CRM systems also interact with your staff; emailing them when it’s time to follow up enquires or to inform them on potential leads.
Our CRM systems are a powerful tool in getting the most out of your online marketing approach. Not only do they hugely increase your conversion rates, but they save you and your employees time and resources.
For more information about customer relationship management systems please get in touch and we can talk you through how a CRM system can benefit your business.
Customer & Email Database Creation
As part of our email marketing services we arrange the creation of secure databases storing all of your customer’s details. Your company probably has your customer’s emails and details stored over a variety of solutions, such as Outlook, Excel and Sage etc. We can take the customer data from these formats and integrate them into one secure database for use with your new email marketing or customer relationship management system. Not only does it provide you with a universal standard for storing user data, it also means your data is categorised and easy to access.
We also source mail lists and databases of customer data allowing your email marketing system to reach a wider audience of potential customers. All our email marketing systems and approaches conform to the data protection act and all sent emails have a un-subscribe option. We do not approve of spam based email marketing, only effective personalised email marketing approaches.
On-going Support & Customer Security
There is no need to worry about your customers and their data. All our Email marketing systems are secure, running off secure servers in a secure administrator area on your website. Your customer details will be stored on a secure database and their information is encrypted where required. We ensure that every part of our email marketing and CRM systems conform to the data protection act.
We provide on-going support for our email marketing systems and our CRM systems to ensure that you are supported throughout every step of your project with us.
Our email marketing systems start at £500 with a monthly fee of £125 for on-going management.
Our CRM systems start at £1500, please get in touch to find out costing in more detail.